Emotional Intelligence

Emotional intelligence is the ability to identify, assess, and control the emotions of oneself, of others, and of groups. For most people, emotional intelligence is more important than one’s intelligence in attaining success in their lives and careers. As individuals our success and the success of the profession today depend on our ability to read other people’s signals and react appropriately to them. Therefore, each one of us must develop the mature emotional intelligence skills required to better understand, empathize and negotiate with other people particularly as the economy has become more global. Otherwise, success will elude us in our lives and careers.